Returns & Exchanges

At Dreamville Official Store, we want you to be fully satisfied with your purchase; if you are not, we offer returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund or store credit.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original mailer.

3

Ship It Back

Drop off your package at any authorized carrier location or schedule a pickup to send your gear back to the Dreamville warehouse.

4

Receive Your Refund

After our team inspects the returned merchandise, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing